FAQs

OUR COMMON QUESTIONS

QUESTIONS AND ANSWERS

Frequently Asked Questions

Welcome to our FAQ page, where we’ve gathered answers to the most common questions about Marquis® Hot Tubs and Swim Spas. Whether you’re looking for information on maintenance, water care or installation, our goal is to make your ownership experience as smooth and enjoyable as possible.

It’s recommended to clean your hot tub or swim spa filter every 1-2 weeks and perform a deep clean of the spa, including draining and refilling, every 3-4 months. Regular maintenance helps ensure optimal water quality and prolongs the life of your spa.

Maintaining balanced water is essential for a safe and comfortable spa experience. Test your water regularly with a test strip or kit, adjusting the pH, alkalinity, and sanitizer levels as needed. Our SpaBoutique™ line offers high-quality chemicals to help you achieve the perfect balance.

Yes! Marquis® swim spas are designed for year-round use, offering powerful heating systems and insulation to maintain water temperature even in cold weather. Whether it’s a warm summer day or a chilly winter evening, you can enjoy your swim spa any time of the year.

Marquis® hot tubs and swim spas are designed to be energy-efficient, meeting stringent California Energy Commission standards. Features like thick insulation, energy-efficient pumps, and thermal covers help minimize electricity use, making your spa both eco-friendly and cost-effective.

Drain hot tub questions: How often you change your hot tub water can depend greatly on how often the spa is used, the quality of water used to fill it, and how well the water is maintained. As a general rule of thumb, we recommend draining, cleaning, and refilling the hot tub every three to four months for an optimal operation.

A clean and functioning filter is key to an operational filtration system, as it catches and removes dirt and debris, keeping the water clean and free of impurities. We recommend rinsing the filter every two weeks with fresh water from the hose or kitchen sink. You can also use this time to spray it down with a filter cleaner and then continue to rinse. 

Filter cleaning nozzles are available that can be attached to the end of a hose, which can help water to better reach the nooks and crannies of your filter. Soak your filter overnight in a bucket filled with water and a small amount of filter cleaner every two months to remove deep-down debris. We recommend replacing your hot tub filter annually to ensure a fully functional filtration system.

Hydrotherapy is a therapeutic technique that harnesses the healing properties of water. What is hydrotherapy? The combination of heat, buoyancy, and massage helps to relax muscles, ease sore joints, improve circulation, and reduce muscle tension. Used by healthcare professionals all around the world, hydrotherapy can help to improve sleep patterns, reduce stress, ease aches and pains, aid in post-injury recovery, and soothe sore joints, among many other health benefits.

Making the decision to buy a hot tub is a big one. It’s not something you do every day, after all. Your lifestyle can have a significant impact on the decision to purchase a hot tub. Before making the decision, ask yourself these following questions:

  1. Where in my backyard will I install a hot tub?
  2. Will the hot tub be for my entire family, or just for me?
  3. Will I benefit from fewer aches and pains, better sleep, and reduced stress?
  4. Will I enjoy the convenience of access to a hydromassage in the comfort of my own home?
  5. Will my family benefit from the additional family time in the spa?

If you said yes to one or more of the questions above, a hot tub might be right for you! Speak with one of our team members to learn more about the prices, sizes, and brands available to you.

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